TECHNICAL QUESTIONS

Questions similar to the examples identified below NEED to be referred to the eLearning office or Student Technology Center on campus.

"I don't know how to use Canvas."
"My computer is not working properly."
"I need extra help in getting started online."
"I can't get logged in."
"I don't know how to find and install the Respondus LockDown Browser."

Please do not delay getting assistance, as YVC's skilled staff is waiting to help you!

Find out more at Online Learning Website

OR look at the top of your course syllabus for contact information for the YVC eLearning Coordinator.

Student Responsibilities Regarding Technology

You are responsible as the student for ensuring you have access to a trustworthy computer with the necessary software and Internet connection to complete the course activities. Such computers are available on campus if you do not have such equipment at home. Not having Internet and/or necessary equipment/software OR failure of such technology off-campus does not exempt you from due dates or participating in this class.